Email server settings

SoftBank SMTP, IMAP & POP3 settings

Use these settings to add your SoftBank account (i.softbank.jp) to Outlook, Apple Mail, Thunderbird, your phone or any app that sends email over SMTP.

Incoming mail

IMAP

Server
imap.softbank.jp
Port
993
Security
SSL/TLS
User name
part before the @
Authentication
Normal password

Outgoing mail

SMTP

Server
smtp.softbank.jp
Port
465
Security
SSL/TLS
User name
part before the @
Authentication
Normal password

How to set up SoftBank in a mail app

  1. Choose add account → manual setup (or "other account") in your mail app.
  2. Enter your full SoftBank email address and password.
  3. Pick IMAP for incoming mail and enter the server, port and security from the table above.
  4. Enter the SMTP server for outgoing mail (smtp.softbank.jp, port 465) and enable authentication with the same login.

If the login keeps failing, enable IMAP/POP access in the SoftBank web settings and use an app password if your account uses two-step verification.

Settings from the Mozilla Thunderbird ISP database (MPL 2.0), which mail clients use for automatic setup.

SoftBank email settings: FAQ

What is the SoftBank SMTP server?

The outgoing (SMTP) server of SoftBank is smtp.softbank.jp, port 465 with SSL/TLS. Log in with your part before the @.

What are the SoftBank IMAP settings?

Incoming mail (IMAP): server imap.softbank.jp, port 993, security SSL/TLS, user name: your part before the @.

Why does my SoftBank login fail in a mail app?

Most providers block plain password logins from mail apps when two-step verification is on. Create an app-specific password in your account's security settings, or use an app that supports OAuth sign-in. Also check that IMAP or POP access is enabled in the webmail settings.

Email validation API

Validate i.softbank.jp addresses before you send

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GET https://api.emailvalidation.io/v1/info?email=name@i.softbank.jp

{
  "email": "name@i.softbank.jp",
  "domain": "i.softbank.jp",
  "mx_found": true,
  "smtp_check": …,
  "free": …,
  "disposable": false,
  "state": "…"
}

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