Email server settings

SiteGround SMTP settings and IMAP

The SiteGround SMTP settings are port 465 with SSL/TLS, IMAP on port 993, and your full email address as the user name. The server name differs between accounts: Site Tools shows it under Email → Accounts → Mail Configuration → Manual Settings.

Last checked October 10, 2026, against SiteGround’s own documentation.

SiteGround IMAP, POP3 and SMTP settings

Server, port and security
IMAP · incomingYour server name (Site Tools)993 · SSL/TLSHost name: Site Tools → Email → Accounts → Mail Configuration → Manual Settings
POP3 · incomingYour server name (Site Tools)995 · SSL/TLSNot recommended by SiteGround
SMTP · outgoingYour server name (Site Tools)465 · SSL/TLSOutgoing server from the same Manual Settings tab

Sign-in: Full address + mailbox password

User name: your full email address, for example jane@example.org, and the password of that mailbox.

Find your SiteGround server name

SiteGround doesn’t publish one server name for everyone. Its knowledge base asks you to “check the exact server name to use with each of your mail accounts”:

  1. Open Site Tools → Email → Accounts and go to Manage Email Accounts.
  2. Click the actions menu (⋮) next to the account and select Mail Configuration.
  3. Open the Manual Settings tab: it lists the incoming and outgoing server for that account.

The Autoconfigure tab in the same window offers a download for one-click setup in supported mail apps. If yours isn’t supported, use the manual settings.

  • SiteGround SMTP settings: port 465 with SSL/TLS, authentication with the full address and mailbox password. SiteGround’s guides don’t list port 587 for your mailbox.
  • IMAP on 993, POP3 on 995, both SSL/TLS. SiteGround says “It is not recommended to use POP3”: it removes mail from the server and keeps it on one device only.

SiteGround IMAP settings for Outlook, Thunderbird and iPhone

  • Outlook (automatic): in Mail Configuration → Autoconfigure, select your Outlook version. Then add the account in Outlook with name, address and password; Outlook detects the settings (SiteGround).
  • Outlook (manual): enter the full address, open Advanced options, choose manual setup and IMAP. Enter the server names from Site Tools, ports 993 and 465 with SSL/TLS, and leave Require logon using Secure Password Authentication (SPA) unchecked for both servers.
  • Thunderbird: port 993 for incoming and 465 for outgoing mail; the connection security switches to SSL/TLS; leave the authentication method on Autodetect; user name = full address (SiteGround).
  • iPhone and iPad: add an Other Mail Account, choose IMAP and enter the server names from Site Tools, ports 993 and 465 with SSL, and your full address as the user name.

Common SiteGround email problems

Error or symptomFix
Mail app can’t find the serverYou probably guessed the host. Copy the incoming and outgoing server from Manual Settings in Site Tools for that account.
Outlook can’t log inSiteGround’s Outlook guide: leave Require logon using Secure Password Authentication (SPA) unchecked for both servers, and use the full email address as the user name.
Sending stops for an hourThe site reached its hourly limit (below). Every recipient counts as one email.

For bounces from other servers, the SMTP error codes reference explains the codes.

SiteGround email sending limits

SiteGround planEmails per hour
StartUp, GrowBig, Ecommerce, Coderick400
GoGeek and Cloud800

You can add up to 80 recipients to a message, and each recipient counts as one email towards the hourly limit (SiteGround acceptable use of email). For bulk mail, SiteGround points to its Email Marketing service. Clean the list with a bulk email verifier before you send so dead addresses don’t use up the quota.

Which domains use SiteGround email?

SiteGround email runs on your own domain, so the address doesn’t show the host. The MX lookup shows where a domain receives mail, and is this a real email address checks one mailbox. Sending from a website or a new domain also needs an SPF record.

Sources

Checked on October 10, 2026. Server names, ports and sign-in rules come from these official pages:

Other web hosts

SiteGround email settings: FAQ

What are the SiteGround SMTP settings?

Port 465 with SSL/TLS, authentication with your full email address and mailbox password. The server name is shown for each account in Site Tools under Mail Configuration → Manual Settings.

What are the SiteGround IMAP settings?

Port 993 with SSL/TLS, the server name from Site Tools, and your full email address as the user name. POP3 uses port 995, but SiteGround doesn’t recommend it.

What is my SiteGround mail server name?

It depends on the account. Open Site Tools → Email → Accounts, choose Mail Configuration for the account and look at the Manual Settings tab.

How many emails can I send per hour on SiteGround?

400 per hour on StartUp, GrowBig, Ecommerce and Coderick, 800 on GoGeek and Cloud. Each recipient counts as one email.

Email validation API

Validate SiteGround email addresses before you send

emailvalidation.io checks syntax, MX records and the mailbox over SMTP, flags disposable, role and free addresses and returns a quality score, in one request.

/v1/info Email validation API Read the documentation

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GET https://api.emailvalidation.io/v1/info?email=support@emailvalidation.io

{
  "email": "support@emailvalidation.io",
  "user": "support",
  "tag": "",
  "domain": "emailvalidation.io",
  "format_valid": true,
  "mx_found": true,
  "smtp_check": true,
  "catch_all": null,
  "role": true,
  "disposable": false,
  "free": false,
  "score": 0.64,
  "state": "deliverable",
  "reason": "valid_mailbox",
  "did_you_mean": ""
}

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